Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Introduction
verunix ("we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our consultation services and website in Hungary.
This policy complies with the General Data Protection Regulation (GDPR), Hungarian Act CXII of 2011 on the Right to Informational Self-determination and Freedom of Information, and other applicable Hungarian data protection laws.
2. Data Controller Information
Data Controller: verunix Health Consultation
Services
Country: Hungary
Contact: [email protected]
Data Protection Officer: Available upon request
3. Information We Collect
Personal Information:
- Name and contact information (email, phone number)
- Health-related questions and consultation goals
- Communication preferences
- Consultation history and notes
Technical Information:
- IP address and browser information
- Website usage data and analytics
- Cookies and similar technologies (see Cookie Policy)
4. How We Use Your Information
We process your personal data for the following purposes:
- Consultation Services: Providing personalized health and wellness consultation (Legal basis: Contract performance)
- Communication: Responding to inquiries and providing customer support (Legal basis: Legitimate interests)
- Service Improvement: Analyzing usage patterns to improve our services (Legal basis: Legitimate interests)
- Legal Compliance: Complying with applicable laws and regulations (Legal basis: Legal obligation)
- Marketing: Sending relevant health and wellness information (Legal basis: Consent - opt-in required)
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in our operations
- Legal Requirements: When required by Hungarian or EU law
- Professional Consultation: With qualified healthcare professionals when necessary for consultation purposes (with your explicit consent)
- Business Transfer: In connection with a merger, sale, or transfer of assets (with prior notice)
6. Your GDPR Rights
Under GDPR and Hungarian data protection law, you have the following rights:
- Right of Access: Request information about your personal data we process
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for processing at any time
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and staff training
- Secure data storage and transmission protocols
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Consultation Records: 5 years after last consultation
- Marketing Communications: Until you unsubscribe
- Website Analytics: 26 months
- Legal Requirements: As required by Hungarian law
9. International Data Transfers
Your data is primarily processed within the European Union. If we transfer data outside the EU, we ensure adequate protection through:
- European Commission adequacy decisions
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules
- Other appropriate safeguards under GDPR
10. Contact Form and Consultation Process
When you submit our contact form or request consultation:
- Your information is securely transmitted and stored
- We will contact you within 24-48 hours
- All consultations are educational and do not constitute medical advice
- You may withdraw from the consultation process at any time
11. Complaints and Supervisory Authority
If you have concerns about our data processing practices, you may:
- Contact us directly at [email protected]
- File a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
- Contact details: NAIH, 1125 Budapest, Szilágyi Erzsébet fasor 22/C, Hungary
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notification if you have subscribed to our services
- Providing notice during your next consultation